2nd anniversary celebration!
worldwide shipping
Estimated delivery time 14 days.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Due to increased demand, please allow 2-3 business days for your order to be processed. We are pleased to offer shipping to the following destinations with the estimated delivery times: - United States: 7-13 days - Canada: 7-13 days - United Kingdom: 5-9 days - France: 5-9 days - Germany: 5-9 days.
Please be aware that unexpected delays can occur due to circumstances beyond our control. Should you experience any delay, we encourage you to reach out to our customer support team, who are ready and eager to assist you.
If you accidentally ordered the incorrect item, please email us at your earliest convenience at `eelllqq@outlook.com`. Our team swiftly processes orders to ensure quick delivery, which means we are unable to make changes once an order is finalized and prepared for shipping.
If you realize the shipping address provided during your order is incorrect, prompt action is necessary to ensure the safe and accurate delivery of your package. Incorrect shipping information can cause significant delays. Please take the following immediate steps to correct your shipping address:.
1. **Contact Us Immediately**: Email us at `eelllqq@outlook.com` without delay. 2. **Provide Required Details**: In your email, please include your order number, the full name associated with the order, and the accurate, complete shipping address. 3. **Wait for Confirmation**: Our team will promptly update your order with the correct shipping details. You will receive a confirmation email once this update is successfully completed. In cases where packages are returned to us due to an invalid or incomplete address, we can arrange for reshipment. Please be aware that a new shipping fee will be applied.
1. **Changes to Your Order**: Once your order is shipped, we cannot modify it. This means we cannot change the delivery address, shipping method, or item(s) within the order. 2. **Verify Your Shipping Address**: Please verify that your shipping address is correct prior to completing checkout. We do not replace or refund orders that are unable to be delivered due to incorrect or incomplete addresses. 3. **Lost, Stolen, or Missing Packages**: Once your order is shipped, we no longer have control over the delivery. If you believe your package is lost, stolen, or missing, we recommend opening a claim with the shipping courier. 4. **Refunds**: We do not issue refunds for orders that are scanned as "Delivered." If your tracking information shows that your package was delivered but you have not received it, we suggest contacting your local post office and opening a claim. 5. **Tracking N